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Our mission is to present Asian hospitality and culture to North America through our amazing cuisine, philosophy and cultural colours. We want to be a bridge that links North American and Oriental cultures

CORE VALUES
At Wind Group Inc. we pride ourselves on our food quality, customer service and teamwork.
We want our employees to be passionate about what they do. This includes not only a passion for food, but also for guests, colleagues, and the community. We want to grow our employees’ passion for their daily tasks and insist that each employee not only provides excellent service but is also a sincere and enthusiastic representative of our Oriental cuisine and guest experience.

POSITION

Food Runner

Job Summary:

As the Food Runner, you have the most important job in the restaurant! You keep the FOH and BOH organized while working in tandem.

Responsibilities and Duties:

  1. Directly report to the Restaurant Management and cooperate with other staff members in the restaurant.
  2. Execute the operational tasks assigned by restaurant management which include, but are not limited to:
    • Serve dishes to guests quickly and correctly from the kitchen
    • Ensure all food with excellent quality as well as health and safety standards before serving guests
    • Prepare materials/ingredients, such as food garnishes and utensils
    • Follow health and safety standards and protocol
    • Communicate with guests clearly, forward all questions, comments, or requests to servers
    • Greet new guests and bid farewell to leaving guests
    • Maintain working area clean and tidy, adhere to sanitation and food safety rules
    • Ensure all the tasks in the food runner opening and closing checklist are completed on time
    • Participate in the monthly cleaning and staff meetings
    • Ensure the communication channel between the restaurant and other departments
    • Complete special departmental projects and miscellaneous assignments if required and implement other duties that may arise from time to time and may be assigned by restaurant management.
    • Pass all the required food tests (if any)
  3. Follow the restaurant’s policies in the Employee Regulation and the related Agreements, Occupational Health and Safety Act (OHSA), and Health Protection and Promotion Act (HPPA) in the workplace.

We are currently looking for talents to join our growing business.

Term:

full-time, permanent, 35 hours per week

Salary

CDN$ 16.5 per hour

Duties

• Design, manage and update weekly schedules to ensure proper staffing for all shifts; • Screen and interview applicants for various restaurant positions; Host and coordinate trainings for new and current employees; • Monitor and update procedures to ensure staff members are compliant with policies and regulations, and all work is carried out in an efficient, hygienic, and safe manner; • Order, receive and monitor food, beverages, condiments, utensils, and supplies to ensure all items are sufficient; • Maintain and file operational records of menu updates, maintenance records, food and freezer temperatures, food and supply usage, and sales report; • Identity, coordinate and follow-up on tasks to ensure restaurant’s quality of service and food, cleanliness, equipment maintenance and safety standards are always met; • Assis kitchen chefs in designing and updating menus.

Requirement

• Post-secondary education from a college or university • 1 year of related experience in a restaurant set-up

Term:

full-time, permanent, 35 hours per week

Salary

CDN$ 16.5 per hour

Duties

• Design, manage and update weekly schedules to ensure proper staffing for all shifts; • Screen and interview applicants for various restaurant positions; Host and coordinate trainings for new and current employees; • Monitor and update procedures to ensure staff members are compliant with policies and regulations, and all work is carried out in an efficient, hygienic, and safe manner; • Order, receive and monitor food, beverages, condiments, utensils, and supplies to ensure all items are sufficient; • Maintain and file operational records of menu updates, maintenance records, food and freezer temperatures, food and supply usage, and sales report; • Identity, coordinate and follow-up on tasks to ensure restaurant’s quality of service and food, cleanliness, equipment maintenance and safety standards are always met; • Assis kitchen chefs in designing and updating menus.

Requirement

• Post-secondary education from a college or university • 1 year of related experience in a restaurant set-up

Submit Your Application Here

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    Wind Group 2022. All Rights Reserved.

    We are proud and happy to be part of the virtual gastronomical market through alliances with Doordash, Skip the Dishes and UberEats, as an additional purchasing channel beside our Online Order system and our Wind Group app.

    To see our stores on these platforms, click below:

    East Izakaya St. Catharines (Est. 2011)
    East Izakaya Niagara Falls (Est. 2019)
    Ma Chinese Cuisine (Est. 2016)
    Wind Japanese and Thai St. Catharines (Est. 2012)
    Wind Japanese and Thai Niagara Falls (Est. 2013)
    Wind Japanese and Thai Mississauga (Est. 2018)

    In our search for excellence we rely on our patrons to learn what is good, what is enjoyed and what is a definite no-no. We Care is the bridge that brings us closer to our guests, allowing us to help them in those times when things don't work how they are supposed to work.

    Our customer care service is focused on guest satisfaction and data recollection for retraining and improvement of internal processes. Simply by contacting us at wecare@windgroupinc.com, we will be there to help you get the best experience with us.

    Launched in both the App Store and Google Play as a free download for mobile phones, the platform allows our members to create a Loyalty Membership account using their cellphone number, keeping track of any purchases made in our stores, and adding points automatically into their profiles.
    Among the app features you can update your profile anytime, order online in any of our stores, buy with contactless payment, collect points automatically with every order, reload your account balance, view your transaction history record, link your physical VIP card to transfer the points to the app, scan a QR code to redeem points in-store, and redeem gift cards from your account.

    Download our App here: