WIND GROUP

Mission

Our mission is to present Asian hospitality and culture to North America through our amazing cuisine, philosophy and cultural colours. We aspire to be a bridge that links North American and Oriental cultures.

WIND GROUP

Our Vision

Our vision is to be a benchmark, sustainable restaurant enterprise that delivers value and excellence to our guests through professional teamwork.

WIND GROUP

Core Values

Trailblazing innovation comes in different ways and for us, service, adaptation and creativity are part of our story.

Wind Group’s vision, mission and core values are expressed through a fundamental management framework with clear direction from the founders, and constant support and reinforcement of five essential elements that help create our culture and supports business development:

PASSION

Passion for food, guests, team and community

QUALITY

Quality of service
and cuisine

INTEGRITY

Integrity, reliability, loyalty and respect

COLLABORATION

Collaboration, teamwork and development

PROFESSIONALISM

Professionalism in all of our actions

Wind Group 2022. All Rights Reserved.

We are proud and happy to be part of the virtual gastronomical market through alliances with Doordash, Skip the Dishes and UberEats, as an additional purchasing channel beside our Online Order system and our Wind Group app.

To see our stores on these platforms, click below:

East Izakaya St. Catharines (Est. 2011)
East Izakaya Niagara Falls (Est. 2019)
Ma Chinese Cuisine (Est. 2016)
Wind Japanese and Thai St. Catharines (Est. 2012)
Wind Japanese and Thai Niagara Falls (Est. 2013)
Wind Japanese and Thai Mississauga (Est. 2018)

In our search for excellence we rely on our patrons to learn what is good, what is enjoyed and what is a definite no-no. We Care is the bridge that brings us closer to our guests, allowing us to help them in those times when things don't work how they are supposed to work.

Our customer care service is focused on guest satisfaction and data recollection for retraining and improvement of internal processes. Simply by contacting us at wecare@windgroupinc.com, we will be there to help you get the best experience with us.

Launched in both the App Store and Google Play as a free download for mobile phones, the platform allows our members to create a Loyalty Membership account using their cellphone number, keeping track of any purchases made in our stores, and adding points automatically into their profiles.
Among the app features you can update your profile anytime, order online in any of our stores, buy with contactless payment, collect points automatically with every order, reload your account balance, view your transaction history record, link your physical VIP card to transfer the points to the app, scan a QR code to redeem points in-store, and redeem gift cards from your account.

Download our App here: