Vivamus dictum semper efficitur. Morbi pulvinar viverra rutrum. Morbi pretium consequat eros. Sed aliquet tincidunt commodo. Etiam facilisis neque at metus hendrerit congue. Aliquam erat volutpat. Interdum et malesuada fames ac ante ipsum.

Our mission is to present Asian hospitality and culture to North America through our amazing cuisine, philosophy and cultural colours. We want to be a bridge that links North American and Oriental cultures

CORE VALUES
At Wind Group Inc. we pride ourselves on our food quality, customer service and teamwork.
We want our employees to be passionate about what they do. This includes not only a passion for food, but also for guests, colleagues, and the community. We want to grow our employees’ passion for their daily tasks and insist that each employee not only provides excellent service but is also a sincere and enthusiastic representative of our Oriental cuisine and guest experience.

POSITION

General Manager

Job Summary:

We are looking for an experienced General Manager to join our team!  Are you up for a challenge?  Do you thrive in a fast-paced environment?  Do you have a passion for people and food?  Look no further!

We are looking for a General Manager who is responsible for the day-to-day operations and functionality of the restaurant.  This candidate must be engaging, highly organized and detail oriented.

Responsibilities and Duties:

  1. Directly report to the Chief Executive Officer/Regional Operations Manager and receive the direct reports from service staff including Assistant Manager, Busser Supervisor, Busser, Server, Bartender, Host and Receptionist.
  2. Supervise the daily work of service staff and cooperate with Head Chef to supervise the quality of service and dishes.
  3. Execute in-store interviews, new staff onboarding, new hire training and performance evaluation of the entire team.
  4. Properly deal with issues related to employee turnover.
  5. Effectively deliver the training program for service employees including regular performance evaluation and propose targeted plans for performance improvement.
  6. Execute the operational tasks in daily management which include, but are not limited to:
    • Manage shifts schedules and tip pool
    • Handle the daily close of the cashier system
    • Handle take-out orders, reservations, and cashier work
    • Manage the audio system of the restaurant
    • Administrate attendance system and record work hours
    • Implement the opening and closing of the restaurant
    • Manage inventories of the restaurant
    • Manage public relations between the restaurant and the third parties
    • Implement workplace sanitation/safety standards and record temperature log
    • Fulfill seasonal promotion plans and assist with menu updates
    • Record and upload routine management logs
    • Participate in internal meetings and training programs
    • Save labour and operating costs while ensuring the successful operation of the restaurant
  7. Follow the policies in the Employee Regulation; Participate in the personnel management considering Employment Standards Act (ESA), Ontario Human Rights Code (OHRC), Workplace Safety and Insurance Act (WSIA), Occupational Health and Safety Act (OHSA) and Health Protection and Promotion Act (HPPA) in the workplace.
  8. Participate in the improvement of work section and working procedures, and maintain the tools and equipment in the restaurant.
  9. Lead the restaurant management to improve the workplace atmosphere by organizing and participating in team-building activities, such as regular cleaning or internal meeting.
  10. Maintain positive communication with guests and ensure the communication channels between the restaurant and other departments or teams are open and unimpeded.
  11. Complete special departmental projects and miscellaneous assignments if required and implement other duties that may arise from time to time and may be assigned by the Chief Executive Officer/Regional Operations Manager.
  12. Save labour and operating costs while ensuring the operation of the restaurant and without compromising the guest experience.

We are currently looking for talents to join our growing business.

Term:

full-time, permanent, 35 hours per week

Salary

CDN$ 16.5 per hour

Duties

• Design, manage and update weekly schedules to ensure proper staffing for all shifts; • Screen and interview applicants for various restaurant positions; Host and coordinate trainings for new and current employees; • Monitor and update procedures to ensure staff members are compliant with policies and regulations, and all work is carried out in an efficient, hygienic, and safe manner; • Order, receive and monitor food, beverages, condiments, utensils, and supplies to ensure all items are sufficient; • Maintain and file operational records of menu updates, maintenance records, food and freezer temperatures, food and supply usage, and sales report; • Identity, coordinate and follow-up on tasks to ensure restaurant’s quality of service and food, cleanliness, equipment maintenance and safety standards are always met; • Assis kitchen chefs in designing and updating menus.

Requirement

• Post-secondary education from a college or university • 1 year of related experience in a restaurant set-up

Term:

full-time, permanent, 35 hours per week

Salary

CDN$ 16.5 per hour

Duties

• Design, manage and update weekly schedules to ensure proper staffing for all shifts; • Screen and interview applicants for various restaurant positions; Host and coordinate trainings for new and current employees; • Monitor and update procedures to ensure staff members are compliant with policies and regulations, and all work is carried out in an efficient, hygienic, and safe manner; • Order, receive and monitor food, beverages, condiments, utensils, and supplies to ensure all items are sufficient; • Maintain and file operational records of menu updates, maintenance records, food and freezer temperatures, food and supply usage, and sales report; • Identity, coordinate and follow-up on tasks to ensure restaurant’s quality of service and food, cleanliness, equipment maintenance and safety standards are always met; • Assis kitchen chefs in designing and updating menus.

Requirement

• Post-secondary education from a college or university • 1 year of related experience in a restaurant set-up

Submit Your Application Here

    Are you legally able to work in Canada?

    filetypes : pdf | doc | docx

    Wind Group 2022. All Rights Reserved.

    We are proud and happy to be part of the virtual gastronomical market through alliances with Doordash, Skip the Dishes and UberEats, as an additional purchasing channel beside our Online Order system and our Wind Group app.

    To see our stores on these platforms, click below:

    East Izakaya St. Catharines (Est. 2011)
    East Izakaya Niagara Falls (Est. 2019)
    Ma Chinese Cuisine (Est. 2016)
    Wind Japanese and Thai St. Catharines (Est. 2012)
    Wind Japanese and Thai Niagara Falls (Est. 2013)
    Wind Japanese and Thai Mississauga (Est. 2018)

    In our search for excellence we rely on our patrons to learn what is good, what is enjoyed and what is a definite no-no. We Care is the bridge that brings us closer to our guests, allowing us to help them in those times when things don't work how they are supposed to work.

    Our customer care service is focused on guest satisfaction and data recollection for retraining and improvement of internal processes. Simply by contacting us at wecare@windgroupinc.com, we will be there to help you get the best experience with us.

    Launched in both the App Store and Google Play as a free download for mobile phones, the platform allows our members to create a Loyalty Membership account using their cellphone number, keeping track of any purchases made in our stores, and adding points automatically into their profiles.
    Among the app features you can update your profile anytime, order online in any of our stores, buy with contactless payment, collect points automatically with every order, reload your account balance, view your transaction history record, link your physical VIP card to transfer the points to the app, scan a QR code to redeem points in-store, and redeem gift cards from your account.

    Download our App here: